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Ten Strategies for De-Escalation

In today's fast-paced and often stressful work environments, effective de-escalation skills are essential for maintaining a positive and productive atmosphere. "Ten Strategies for De-Escalation" is a microlearning course designed to equip you with...

Dealing With Difficult People

Property management is a people business. Strong interpersonal skills are essential to a successful and satisfying career in this industry. This course will help you master the skills you need to work well with your customers and co-workers.

Dealing With Difficult People - Spanish

La administración de propiedades es un negocio de personas. Es esencial tener fuertes habilidades interpersonales para lograr una carrera exitosa y satisfactoria en esta industria. Este curso lo ayudará a dominar las habilidades que necesita para...

Defeating the Mold Monster

Mold can cause special problems in multifamily housing. Left unchecked, certain kinds of mold can cause significant harm in a community. As a team member in this industry it is crucial that you understand what mold is, how it reproduces and thrives...

Defeating the Mold Monster - Spanish

De hecho, el moho puede causar problemas especiales en viviendas multifamiliares. Ciertos tipos de moho pueden ser muy dañinos si no se controlan en una comunidad. Como miembrodel equipo en esta industria, es fundamental que entienda el moho, cómo se...

Booster: Compliments and Comments

Do you ever worry about saying the wrong thing at work? This video booster will show you how to balance friendliness and professionalism when speaking with others.