In this course, you will learn how to use promotion to generate consumer interest in your product through advertising, personal selling, direct marketing, public relations, and salespeople.

Learn how to heighten the appeal of your landscaping, signage, flags, lighting, and building exteriors. Follow our tips for making your Leasing Center, amenities, models, and mini-models attractive and inviting.

Customer Relationship Management is a customer-focused business philosophy that emphasizes personalized service to inspire customer loyalty. In this course, you will explore the development, characteristics, and considerations of this philosophy.

90% of people stop doing business with a company after just one negative customer service experience. Are you prepared to offer top-quality customer service at all times?

Professionalism extends to everyone you encounter; prospects, residents, vendors, and colleagues. In this 30-minute course, you'll discover tips and tricks for improving your workplace confidence and communicating professionally.

Quickly meeting and exceeding customer expectations are cornerstones of excellent customer service in this day and age.

Customers expect personalized service and attention to detail, but how do you provide personalized experiences for everyone in your community?

In today's fast-paced and often stressful work environments, effective de-escalation skills are essential for maintaining a positive and productive atmosphere. "Ten Strategies for De-Escalation" is a microlearning course designed to equip you with practical techniques to defuse tense situations and foster a more harmonious workplace.

Property management is a people business. Strong interpersonal skills are essential to a successful and satisfying career in this industry. This course will help you master the skills you need to work well with your customers and co-workers.