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Fair Housing Booster: Marital Status Discrimination

Duration
0 Hours
10 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing,
Boosters
Learning Plan
Fair Housing Boosters
Supervisor/Employee
Employee

In this learning booster, you'll learn how to recognize and avoid marital status discrimination in housing.

Course Versions

Languages

  • English

Fair Housing and Reasonable Accommodations and Modifications

Duration
0 Hours
30 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing
Learning Plan
Fair Housing Compliance
Supervisor/Employee
Employee
In this course, you will learn about reasonable accommodations and modifications. You will also learn how to respond to accommodation and modification requests, including requests for assistance animals.

Course Versions

Languages

  • English
  • Spanish

Fair Housing Booster: Source of Income Discrimination

Duration
0 Hours
10 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing,
Boosters
Learning Plan
Fair Housing Boosters
Supervisor/Employee
Employee

In this learning booster, you'll learn how to recognize and avoid source of income discrimination in housing.

Course Versions

Languages

  • English

Fair Housing and Terms, Conditions, and Privileges

Duration
0 Hours
30 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing
Learning Plan
Fair Housing Compliance
Supervisor/Employee
Employee
In this course, you will learn how to offer the same terms, conditions, and privileges to everyone without regard to their membership in a protected class. You will also learn how to handle resident complaints and respond to third party harassment.

Course Versions

Languages

  • English
  • Spanish

In the Know: Understanding Your State and Local Protected Classes

Duration
0 Hours
20 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Learning Plan
Fair Housing Compliance
Supervisor/Employee
Employee

Get a clear overview of federal, state, and local protected classes and why they matter for fair housing. This infographic highlights key protections, common additions at the state and local level, and best practices for preventing discrimination. Use the tips and activity section to identify protected classes in your area and take action to ensure fair, consistent housing practices.

Course Versions

Languages

  • English

Fair Housing Booster: Limited English Proficiency

Duration
0 Hours
5 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Subject
Fair Housing,
Boosters
Learning Plan
Fair Housing Boosters
Supervisor/Employee
Employee
A big part of your job is communicating with customers, but what do you do when you and your customer speak different languages? This booster will reinforce your knowledge of HUD's recommendations for working with customers who have Limited English Proficiency.

Course Versions

Languages

  • English

Fair Housing Booster: Local Nuisance Ordinances

Duration
0 Hours
5 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Subject
Fair Housing,
Boosters
Learning Plan
Fair Housing Boosters
Supervisor/Employee
Employee
Nuisance ordinances identify certain activities as "nuisances" and require property managers to either stop the nuisance behavior or face a penalty, such as a fine. But how do these ordinances relate to fair housing? This booster will reinforce your understanding of how local nuisance ordinances and fair housing law interact.

Course Versions

Languages

  • English

Fair Housing Booster: Practicing Fair Housing

Duration
0 Hours
5 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Subject
Fair Housing,
Boosters
Learning Plan
Fair Housing Boosters
Supervisor/Employee
Employee
Fair housing is an important and complex topic. As a multifamily professional, your everyday decisions, actions, and conversations all have a fair housing impact. There's a lot to remember and the stakes are high. In this booster, you'll have an opportunity to reinforce your fair housing knowledge with practice, using scenarios designed for leasing and maintenance teams.

Course Versions

Languages

  • English

Fair Housing for Maintenance

Duration
1 Hour
15 Minutes
Package
Essentials
NAA CEC Credits Available
Yes
NAA CEC Credits
1.00
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing,
Maintenance
Learning Plan
Fair Housing Compliance for Maintenance
Supervisor/Employee
Employee

Welcome to the team! In this course, Coach Fairly–your Fair Housing compliance coach–will share a playbook for delivering excellent maintenance service without drawing a Fair Housing penalty flag. Just like in football, every position has a job to do, and every move on the field needs to follow the rules of the game. You’ll start with the basics, learning about the Fair Housing Act and protected classes. Then, you’ll apply that knowledge to real-world situations that make up the bulk of discrimination and harassment claims. Use this course as a game plan for ensuring all current and future residents have equal opportunity, equal access, and equal enjoyment at your community.

Course Versions

Languages

  • English
  • Spanish

Fair Housing Refresher

Duration
0 Hours
30 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing,
Compliance Refreshers
Supervisor/Employee
Employee
This course provides a review of fair housing law, a look at recent issues and trends in fair housing and real-world practice scenarios. This course assumes you have taken Grace Hill's Fair Housing course. IMPORTANT: This refresher course has not been approved by the Virginia Department of Occupational Regulation (DPOR). If you need to take a course that is approved by DPOR, you must take Grace Hill's Fair Housing Course.

Course Versions

Languages

  • English
  • Spanish