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Lead Poisoning Awareness

Duration
2 Hours
0 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Safety
Learning Plan
Maintenance Foundational Awareness
Supervisor/Employee
Employee
This course is designed as a primer for lead poisoning awareness and meets the Occupational Safety and Health Administration requirements for lead safety training. OSHA requires employers whose workplaces have any risk of lead exposure provide their employees access to content in appendices A and B of the OSHA Lead Regulations.

Course Versions

Languages

  • English
  • Spanish

Maintenance For Office Staff

Duration
1 Hour
0 Minutes
Package
Essentials
NAA CEC Credits Available
Yes
NAA CEC Credits
1
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Leasing and Marketing
Learning Plan
Property Management Operations
Supervisor/Employee
Employee

The goal of this course is to improve the working relationship between the office staff and the maintenance teams. Gain a better understanding of the maintenance activities required to successfully run an apartment community.

Course Versions

Languages

  • English

Marketing Principles for Multifamily Housing

Duration
2 Hours
0 Minutes
Package
Essentials
NAA CEC Credits Available
Yes
NAA CEC Credits
2
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Leasing and Marketing
Learning Plan
Multifamily Marketing Fundamentals
Supervisor/Employee
Employee

Marketing Principles for Multifamily Housing will allow you to expand your knowledge of the discipline of marketing and learn how to apply this knowledge specifically to the apartment industry.

Course Versions

Languages

  • English

NAA Mini-Webinar: Maintaining Healthy Relationships During Stressful Times

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Records Score
No
Content Provider
Grace Hill
Subject
Professional Skills
Supervisor/Employee
All
An in-depth presentation of how to keep relationships healthy amid the stresses of COVID-19. Presented by Rommel Anacan, President of The Relationship Difference. Released April 1, 2020.

Course Versions

Languages

  • English

NAA Mini-Webinar: Self-Service Tours: Creating a High-Touch Experience in a No-Contact World

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Records Score
No
Content Provider
Grace Hill
Subject
Leasing and Marketing
Supervisor/Employee
Employee
NAA takes a look at self-service tours and how to create a great experience in a no-contact world. Presented by Kristi Fickert, Senior Vice President of Engagement and Growth for 30 Lines. Length: 12 minutes. Released April 24, 2020.

NAA Mini-Webinar: Virtual Leasing: Providing Excellent Service

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Records Score
No
Content Provider
Grace Hill
Subject
Leasing and Marketing
Supervisor/Employee
Employee
NAA offers guidance for best practices concerning virtual leasing. Presented by Christi Wedel, Training Manager for PRESIDIUM. Released April 6, 2020.

Course Versions

Languages

  • English

Performance Management

Duration
1 Hour
0 Minutes
Package
Essentials
NAA CEC Credits Available
Yes
NAA CEC Credits
1
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Human Resources
Learning Plan
HR & Supervisory Management
Supervisor/Employee
Supervisor

Being a supervisor means being held responsible for the behavior, success, and failure of your associates.

Course Versions

Languages

  • English

Preparing a Perfect Market Ready Apartment

Duration
2 Hours
0 Minutes
Package
Essentials
NAA CEC Credits Available
Yes
NAA CEC Credits
2
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Maintenance
Learning Plan
Make Ready Skills
Supervisor/Employee
All

In this course, you will learn that there's nothing more important to residents than the quality of their homes. How you prepare and present your community's vacant apartment homes can lead to signed leases and lasting residents.

Course Versions

Languages

  • English
  • Spanish

Preventative Maintenance

Duration
1 Hour
0 Minutes
Package
Essentials
NAA CEC Credits Available
Yes
NAA CEC Credits
1
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Maintenance
Learning Plan
Maintenance Foundational Awareness
Supervisor/Employee
All

The goal of this course is to help you design, implement, and maintain an effective Preventative Maintenance Program so that you may protect the life and value of your community and ensure a satisfactory living experience for your residents.

Course Versions

Languages

  • English
  • Spanish

Preventing Workplace Violence

Duration
0 Hours
20 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Safety
Learning Plan
Safety Essentials
Supervisor/Employee
All
In this course, learn how to prevent workplace violence with environmental controls, security measures, situational awareness, and support services for employees. CONTENT NOTE: This course contains discussion of violence and depicts violent imagery, including gun violence. Please proceed with caution.

Course Versions

Languages

  • English
  • Spanish