This course provides a review of harassment in the workplace, a look at recent issues relating to workplace harassment, and real-world practice scenarios to help improve workplace civility and respect. This course assumes you have taken Grace Hill's Workplace Harassment Supervisor course.

Not all disasters can be prevented, but with some simple steps you can help avoid crises whenever possible. This course will help you limit risks, protect customers, and minimize the impact of an emergency situation at your community.

The most important step to managing a crisis at your community is proper planning! This course will walk you through how to prepare for a crisis, including advice for developing crisis management plans. Recommended for all associates and supervisors.

If a crisis situation does occur at your community, you and your team will be the first responders. This course is designed to help you keep your cool, responding calmly and following through on your community's emergency response plan.

In some parts of the country, a crime is committed at an apartment community every 31 seconds. Criminal awareness and prevention is key to protecting your residents and the reputation of your community. Recommended for all associates and supervisors.

Risk management protects residents, employees, management, and the multifamily community from hazards and loss. In this course, you will explore methods for assessing risk and analyzing risk management strategies.

Risk management techniques have one main goal: protecting assets. In the multifamily industry, the most important asset of all is people. In this course, you will learn how to minimize the risks both your team and customers face.

The purpose of risk management is to protect assets from harm. This course will focus on minimizing risks to the physical property and financial resources of a community.

The Occupational Safety and Health Administration, or OSHA, has many standards in place that are intended to protect workers from on-the-job hazards. From fall protection to handling and exposure to chemicals, OSHA's regulations are intended to mitigate workplace risk. In this course, we'll take a look at several standards that apply to the multifamily industry.

Hot summer months pose unique hazards for maintenance personnel who often work outdoors in extreme heat and engage in strenuous physical activities. Heat stress can cause occupational illnesses and also increase workers’ risk of injuries. Preventing heat stress is essential to staying healthy no matter how high the temperature climbs.