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Follow-Up Techniques

Duration
1 Hour
0 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Leasing and Marketing
Supervisor/Employee
Employee
Follow-up is a critical component to effective leasing. In this course, we will explore follow-up methods and unique strategies to increase your closing ratios and improve your overall leasing effectiveness.

Course Versions

Languages

  • English

Fundamentals of Golf Cart Safety

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Safety
Learning Plan
Safety Essentials
Supervisor/Employee
Employee
In this course, you will learn basic golf cart safety practices that can help you prevent accidents and keep you, your community, and prospective residents safe.

Course Versions

Languages

  • English
  • Spanish

Virtual Resident Engagement

Duration
0 Hours
10 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Subject
Leasing and Marketing
Supervisor/Employee
Employee
It is important for those on the operations side of housing communities to have all the tools and information needed to make the resident experience as smooth as possible. This course will address communicating with your residents and keeping them engaged virtually.

Course Versions

Languages

  • English

GH Webinar: Self-Guided Tours that Truly Stand Out

Duration
1 Hour
0 Minutes
Package
Essentials
NAA CEC Credits Available
No
Records Score
No
Content Provider
Grace Hill
Subject
Leasing and Marketing
Supervisor/Employee
Employee
Interested in implementing self guided tours, but not sure where to start? Or have you already been using them and want a few extra tips? In this webinar you will learn: - Benefits of Self-Guided Tours - Different Self- Guided Tour Methods - Leasing with Self-Guided Tours - How to Stand Out During the Tour - Fair Housing & Addressing Risks

Hoarding

Duration
1 Hour
0 Minutes
Package
Essentials
NAA CEC Credits Available
Yes
NAA CEC Credits
1.00
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Maintenance,
Leasing and Marketing
Learning Plan
Property Management Operations & Community Awareness
Maintenance Foundational Awareness
Supervisor/Employee
Employee

Learn how to identify and address hoarding in order to protect your community and residents. Discover the common issues related to hoarding, such as health and safety hazards, and learn how the federal Fair Housing Act protects hoarders.

 

 

Course Versions

Languages

  • English

Human Trafficking in Rental Housing

Duration
0 Hours
30 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Human Trafficking
Learning Plan
Property Management Operations & Community Awareness
Maintenance Foundational Awareness
Supervisor/Employee
All

Preventing human trafficking in rental housing is an important issue. This course provides an in-depth look into human trafficking, including how it affects our industry and how apartment owners and operators can respond to suspected human trafficking situations. You will learn what human trafficking is, its prevalence in the U.S., signs that apartment owners and operators can look for, and how to respond to a suspected human trafficking situation.

Course Versions

Languages

  • English
  • Spanish

Introduction to Social Media

Duration
1 Hour
0 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Leasing and Marketing
Learning Plan
Multifamily Marketing Fundamentals
Supervisor/Employee
Employee
There is no doubt about it, social media has taken the Internet and popular culture by storm. But what exactly is social media and what practical applications are there for the multifamily industry?

Course Versions

Languages

  • English

Ladder Safety 1: Best Practices

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Safety
Learning Plan
Maintenance Physical Safety & Equipment Use
Supervisor/Employee
Employee
Thousands of injuries and fatalities occur each year due to improper ladder use. Learn the common hazards, OSHA rules, and best practices to keep yourself and your community safe when using ladders.

Course Versions

Languages

  • English
  • Spanish

Ladder Safety 2: Choosing a Ladder

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Safety
Learning Plan
Maintenance Physical Safety & Equipment Use
Supervisor/Employee
Employee
Building upon our Ladder Safety 1: Best Practices course, you'll learn how to choose the best ladder for the job.

Course Versions

Languages

  • English
  • Spanish

Lead Poisoning Awareness

Duration
2 Hours
0 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Safety
Learning Plan
Maintenance Foundational Awareness
Supervisor/Employee
Employee
This course is designed as a primer for lead poisoning awareness and meets the Occupational Safety and Health Administration requirements for lead safety training. OSHA requires employers whose workplaces have any risk of lead exposure provide their employees access to content in appendices A and B of the OSHA Lead Regulations.

Course Versions

Languages

  • English
  • Spanish