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Fair Housing and Terms, Conditions, and Privileges - Spanish

En este curso, aprenderás a ofrecerles los mismos términos, condiciones y privilegios a todos, independientemente de su pertenencia a una clase protegida. También aprenderás a manejar los reclamos de los residentes y a responder al acoso de terceros.

Fair Housing Booster: Limited English Proficiency

A big part of your job is communicating with customers, but what do you do when you and your customer speak different languages? This booster will reinforce your knowledge of HUD's recommendations for working with customers who have Limited English...

Fair Housing Booster: Local Nuisance Ordinances

Nuisance ordinances identify certain activities as "nuisances" and require property managers to either stop the nuisance behavior or face a penalty, such as a fine. But how do these ordinances relate to fair housing? This booster will reinforce your...

Fair Housing Booster: Practicing Fair Housing

Fair housing is an important and complex topic. As a multifamily professional, your everyday decisions, actions, and conversations all have a fair housing impact. There's a lot to remember and the stakes are high. In this booster, you'll have an...

Fair Housing for Maintenance

Welcome to the team! In this course, Coach Fairly–your Fair Housing compliance coach–will share a playbook for delivering excellent maintenance service without drawing a Fair Housing penalty flag. Just like in football, every position has a job to do...

Fair Housing for Maintenance - Spanish

¡Bienvenido al equipo! En este curso, Entrenador Justamente, su asesor de cumplimiento de Vivienda Justa, compartirá un manual para brindar un excelente servicio de mantenimiento sin recibir una penalización por Vivienda Justa. Al igual que en el...

Fair Housing Refresher

This course provides a review of fair housing law, a look at recent issues and trends in fair housing, and real-world practice scenarios. This course assumes you have taken Grace Hill's Fair Housing course. IMPORTANT: This refresher course has...

Fair Housing Refresher - Spanish

Este curso ofrece una revisión de la ley de vivienda justa, una revisión de los problemas recientes y las tendencias en la vivienda justa y práctica de escenarios del mundo real. Este curso supone que haz tomado el curso de Vivienda Justa de Grace...

Follow-Up Techniques

Follow-up is a critical component to effective leasing. In this course, we will explore follow-up methods and unique strategies to increase your closing ratios and improve your overall leasing effectiveness.