In this course, you will learn how to offer the same terms, conditions, and privileges to everyone without regard to their membership in a protected class. You will also learn how to handle resident complaints and respond to third party harassment.
En este curso, aprenderás a ofrecerles los mismos términos, condiciones y privilegios a todos, independientemente de su pertenencia a una clase protegida. También aprenderás a manejar los reclamos de los residentes y a responder al acoso de terceros.
Get a clear overview of federal, state, and local protected classes and why they matter for fair housing. This infographic highlights key protections, common additions at the state and local level, and best practices for preventing discrimination...
A big part of your job is communicating with customers, but what do you do when you and your customer speak different languages? This booster will reinforce your knowledge of HUD's recommendations for working with customers who have Limited English...
Nuisance ordinances identify certain activities as "nuisances" and require property managers to either stop the nuisance behavior or face a penalty, such as a fine. But how do these ordinances relate to fair housing? This booster will reinforce your...
Fair housing is an important and complex topic. As a multifamily professional, your everyday decisions, actions, and conversations all have a fair housing impact. There's a lot to remember and the stakes are high. In this booster, you'll have an...
All apartment community employees have a responsibility to uphold fair housing laws. To avoid costly violations, you must understand what fair housing means and what the laws require. This course is designed to provide you with that information...
Todos los empleados de las comunidades de apartamentos tienen la responsabilidad de respetar las leyes de vivienda justa. Para evitar infracciones costosas, debes comprender lo que significa una vivienda justa y lo que requieren las leyes. Este curso...
This course provides a review of fair housing law, a look at recent issues and trends in fair housing, and real-world practice scenarios. This course assumes you have taken Grace Hill's Fair Housing course.
IMPORTANT: This refresher course has...