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Fair Housing and Terms, Conditions, and Privileges

In this course, you will learn how to offer the same terms, conditions, and privileges to everyone without regard to their membership in a protected class. You will also learn how to handle resident complaints and respond to third party harassment.

Fair Housing and Terms, Conditions, and Privileges - Spanish

En este curso, aprenderás a ofrecerles los mismos términos, condiciones y privilegios a todos, independientemente de su pertenencia a una clase protegida. También aprenderás a manejar los reclamos de los residentes y a responder al acoso de terceros.

Fair Housing Booster: Limited English Proficiency

A big part of your job is communicating with customers, but what do you do when you and your customer speak different languages? This booster will reinforce your knowledge of HUD's recommendations for working with customers who have Limited English...

Fair Housing Booster: Local Nuisance Ordinances

Nuisance ordinances identify certain activities as "nuisances" and require property managers to either stop the nuisance behavior or face a penalty, such as a fine. But how do these ordinances relate to fair housing? This booster will reinforce your...

Fair Housing Booster: Practicing Fair Housing

Fair housing is an important and complex topic. As a multifamily professional, your everyday decisions, actions, and conversations all have a fair housing impact. There's a lot to remember and the stakes are high. In this booster, you'll have an...

Fair Housing for Maintenance

All apartment community employees have a responsibility to uphold fair housing laws. To avoid costly violations, you must understand what fair housing means and what the laws require. This course is designed to provide you with that information...

Fair Housing for Maintenance - Spanish

Todos los empleados de las comunidades de apartamentos tienen la responsabilidad de respetar las leyes de vivienda justa. Para evitar infracciones costosas, debes comprender lo que significa una vivienda justa y lo que requieren las leyes. Este curso...

Fair Housing Refresher

This course provides a review of fair housing law, a look at recent issues and trends in fair housing, and real-world practice scenarios. This course assumes you have taken Grace Hill's Fair Housing course. IMPORTANT: This refresher course has...