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Performance Management

Being a supervisor means being held responsible for the behavior, success, and failure of your associates.

Preparing a Perfect Market Ready Apartment

In this course, you will learn that there's nothing more important to residents than the quality of their homes. How you prepare and present your community's vacant apartment homes can lead to signed leases and lasting residents.

Preventative Maintenance

The goal of this course is to help you design, implement, and maintain an effective Preventative Maintenance Program so that you may protect the life and value of your community and ensure a satisfactory living experience for your residents.

Preventative Maintenance - Spanish

La meta de este curso es ayudarlo a diseñar, implementar y mantener un Programa de mantenimiento preventivo para que pueda proteger la vida y el valor de su activo, y asegurar una experiencia satisfactoria de vivienda para sus residentes.

Preventing Workplace Violence

In this course, learn how to prevent workplace violence with environmental controls, security measures, situational awareness, and support services for employees. CONTENT NOTE: This course contains discussion of violence and depicts violent...

Preventing Workplace Violence - Spanish

En este curso aprenderás cómo prevenir la violencia en el lugar de trabajo con controles ambientales, medidas de seguridad, conciencia de la situación y servicios de apoyo para los empleados.

Property Management Financials

Learn how to manage the financial performance of your community in order to maximize value and earn a positive return on investment. For a more personalized learning experience, we recommend that participants have access to their community’s Profit...

Recognizing and Overcoming Racial Bias

Have you ever thought about hidden biases you may have? You may not even realize you have any. Consciously, we think racism is wrong, but much of the time our brain is operating in our subconscious and this is where unconscious biases can influence...

Recognizing and Responding to Microaggressions

You may be surprised at how big an impact small, negative comments or gestures can have on your colleagues. Microaggressions can happen accidentally or on purpose, and while it might be tempting to overlook them as minor, these acts can have life...