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The California Consumer Privacy Act (CCPA) was signed into law on June 28, 2018, and went into effect on January 1, 2020. The act created new consumer rights relating to access to, deletion of, and sharing of personal information that is collected by...

This course provides the foundational knowledge you will need to understand the Family and Medical Leave Act (FMLA). You will learn the purpose of FMLA, who is eligible for the leave, what leaves may qualify for FMLA, and how employers should...

Over 6.8 million motor vehicle accidents a year occur in the U.S. Experts agree that many accidents are preventable. In this course, learn vehicle safety tips to help reduce the risk of causing an accident and make the roads safer for all.

The goal of this training is to provide an overview of bed bugs and their impact on the multifamily industry. It is intended to provide you with the skills necessary to identify, eliminate, and prevent bed bugs in your community

Las chinches se consideran “La Plaga del Siglo 21.” Los expertos creen que hay cada vez más chinches debido a la mayor cantidad de viajes internacionales y debido a un cambio hacia químicos de control de plagas menos tóxicos. Más allá de las razones...

Resident retention efforts cannot succeed without the maintenance team! In this course, you will learn why maintenance matters in retention, how to perfect your maintenance process and ways to enable maintenance success. This course is available in...

El personal de mantenimiento en la comunidad se encuentra en un lugar fundamental de la vida diaria para los residentes. Se confía en ellos para trabajar en viviendas residenciales, se depende de ellos para el funcionamiento seguro de todas las...

In this course you will learn about what makes up your community's online reputation. You will also learn how your online reputation influences apartment seekers and why it is so important to monitor and manage the online "conversation" about your...

In this course you will learn about the importance of your online reputation as one of the first exposures customers have to your community. You will also learn how your online reputation can impact the decision-making of apartment seekers as well as...

In this course you will learn about proactive and reactive behaviors and how to compare and contrast the two. You will also learn the benefits of ongoing proactive customer service strategies and how implementing them can help you create great...