All Courses

SkillCat: Personal Safety and Work Practices
SkillCat: Piping
SkillCat: Plumbing Codes
SkillCat: Plumbing Demolition
SkillCat: Plumbing Fixtures
SkillCat: Preparing Site Reports and Documentations
SkillCat: Preventing Slips, Trips, and Falls
SkillCat: Proper Lifting and Moving (Back Safety)
SkillCat: PTAC Unit Basics
SkillCat: Ranges Basics
SkillCat: Reading Electrical Drawings & Blueprints
SkillCat: Reading HVAC Drawings and Blueprints
SkillCat: Reading Piping Prints
SkillCat: Refrigeration Equipment
SkillCat: Refrigeration Theory
SkillCat: Refrigerators - Basic Troubleshooting and Maintenance
SkillCat: Residential Water Heaters
SkillCat: Routine Maintenance: Residential Systems
SkillCat: Safety Basics
SkillCat: Seasonal Overhauls for Chillers
SkillCat: Soldering
SkillCat: Sump Pumps and Sewage Ejector Pumps
SkillCat: Toilet Troubleshooting and Replacement
SkillCat: Trade Math
SkillCat: Troubleshooting Air Handling Units
SkillCat: Using A Multimeter
SkillCat: Vehicle Safety
SkillCat: Walk-in Freezers Basics
SkillCat: Washers Basics
SkillCat: Washing Machines - Installation and Maintenance
SkillCat: Wiring Diagrams
Spark: Advanced Closing Techniques - Body Language: What You're Really Saying
Spark: Advanced Closing Techniques - Buying Signals: Know When to Close
Spark: Advanced Closing Techniques - Find Your Role
Spark: Advanced Closing Techniques - Make It Yours
Spark: Advanced Closing Techniques - Storytelling: Make it Stick
Spark: Advanced Closing Techniques - The Pause: Your Secret Closing Tool
Spark: Advanced Telephone Techniques - Closing the Call: Leave the Door Open
Spark: Advanced Telephone Techniques - Control the Call: Lead Without Dominating
Spark: Advanced Telephone Techniques - First Impressions: Sound Like Someone Worth Talking To
Spark: Advanced Telephone Techniques - Keep It Real: Avoid Script Mode, Stay Human
Spark: Advanced Telephone Techniques - Stop The Freeze: Ask Questions That Keep the Call Moving
Spark: Advanced Telephone Techniques - The Online Tour Trap: Sell the Call, Not the Link
Spark: Advanced Telephone Techniques - Trust Over Time: Build Rapport in Under 60 Seconds
Spark: Best Practice - Can You Waive My Late Fee?
Spark: Best Practice - Hi (Maintenance Tech), Can I Give You My Service Request?
Spark: Best Practice - Is This a Safe Place to Live?
Spark: Best Practice - My Neighbor Smokes, and I Can Smell It In My Apartment
Spark: Best Practice - The Noise from My Neighbor Is Driving Me Crazy