All Courses

SkillCat: Piping
SkillCat: Plumbing Codes
SkillCat: Plumbing Demolition
SkillCat: Plumbing Fixtures
SkillCat: Preparing Site Reports and Documentations
SkillCat: Preventing Slips, Trips, and Falls
SkillCat: Proper Lifting and Moving (Back Safety)
SkillCat: PTAC Unit Basics
SkillCat: Ranges Basics
SkillCat: Reading Electrical Drawings & Blueprints
SkillCat: Reading HVAC Drawings and Blueprints
SkillCat: Reading Piping Prints
SkillCat: Refrigeration Equipment
SkillCat: Refrigeration Theory
SkillCat: Refrigerators - Basic Troubleshooting and Maintenance
SkillCat: Residential Water Heaters
SkillCat: Routine Maintenance: Residential Systems
SkillCat: Safety Basics
SkillCat: Seasonal Overhauls for Chillers
SkillCat: Soldering
SkillCat: Sump Pumps and Sewage Ejector Pumps
SkillCat: Toilet Troubleshooting and Replacement
SkillCat: Trade Math
SkillCat: Troubleshooting Air Handling Units
SkillCat: Using A Multimeter
SkillCat: Vehicle Safety
SkillCat: Walk-in Freezers Basics
SkillCat: Washers Basics
SkillCat: Washing Machines - Installation and Maintenance
SkillCat: Wiring Diagrams
Spark: Best Practice - Can You Waive My Late Fee?
Spark: Best Practice - Hi (Maintenance Tech), Can I Give You My Service Request?
Spark: Best Practice - Is This a Safe Place to Live?
Spark: Best Practice - My Neighbor Smokes, and I Can Smell It In My Apartment
Spark: Best Practice - The Noise from My Neighbor Is Driving Me Crazy
Spark: Best Practice - What Do I Say to the Media If They Show Up at the Community?
Spark: Best Practice - What If a Minor Is Home Alone When I Arrive?
Spark: Best Practice - What If I Enter an Apartment to Complete a Work Order and Discover That a Resident Is Home?
Spark: Best Practice - What if I'm on the Phone With a Customer and Someone Walks In?
Spark: Best Practice - What Kind of People Live Here?
Spark: Customer Service: Complaints - Turning Lemons into Lemonade
Spark: Customer Service: Creating a Thriving Community Through Exceptional Customer Service
Spark: Customer Service: First Impressions: You Never Get a Second Chance
Spark: Customer Service: Maintenance: The Key to Resident Happiness
Spark: Customer Service: Social Media: Your 24/7 Customer Service Platform
Spark: Customer Service: The Real Game Changer
Spark: Onsite Sales - Asking for the Deposit
Spark: Onsite Sales - Assumptive Close
Spark: Onsite Sales - Feature Benefit Selling