Boosters
Booster courses deliver fast-paced, focused learning to strengthen and extend your skills beyond the basics. Perfect for learners ready to go deeper or sharpen specific abilities, each course zeroes in on practical strategies you can apply right away in areas like leasing, leadership, fair housing, and DEI.
Courses
- Booster: Compliments and Comments
- Booster: Compliments in the Workplace Quiz
- Booster: Creating a Civil and Respectful Workplace
- Booster: De-Escalating Conflict
- Booster: Safety on the Job: Touring and Entering Apartments
- DEI Booster: Employee Resource Groups
- DEI Booster: He, She, Ze, They: A Guide to Using Pronouns
- DEI Booster: Respecting Differences in Hair and Physical Appearance
- DEI Booster: Tips for Using Gender-Inclusive Language
- Fair Housing Booster: Resident Concerns: Hostile Environment Harassment
- Fair Housing Booster: Age Discrimination
- Fair Housing Booster: Asking for Documentation about Accommodations
- Fair Housing Booster: Fair Housing During a Tour
- Fair Housing Booster: Limited English Proficiency
- Fair Housing Booster: Local Nuisance Ordinances
- Fair Housing Booster: Marijuana and Smoke-Free Policies
- Fair Housing Booster: Marital Status Discrimination
- Fair Housing Booster: Occupancy Standards and Familial Status
- Fair Housing Booster: Practicing Fair Housing
- Fair Housing Booster: Showing Without Steering
- Fair Housing Booster: Source of Income Discrimination
- Fair Housing Booster: Words Matter When it Comes to Fair Housing
- Leadership Booster: Building Psychological Safety in Teams
- Leadership Booster: Communication Skills for Supervisors
- Leadership Booster: Leading with Empathy
- Leadership Booster: Preventing Toxic Workplace Cultures
- Leadership Booster: Psychological Safety Quick Quiz
- Leasing Booster: Building a Connection with Customers During a Virtual Tour
- Leasing Booster: Clear Instructions for Self-Guided Tours
- Leasing Booster: Communicating with Prospective Residents by Email
- Leasing Booster: Creating Urgency Over the Phone
- Leasing Booster: Discussing Pricing with Customers
- Leasing Booster: Essential Closing Strategies
- Leasing Booster: Extending an Invitation Over the Phone
- Leasing Booster: Following Up With Prospective Residents After a Visit
- Leasing Booster: Giving the Tour
- Leasing Booster: Handling Price Checks Over the Phone
- Leasing Booster: Handling Questions about Security
- Leasing Booster: How to Personalize the Tour
- Leasing Booster: Identifying Customer Needs In Person
- Leasing Booster: Identifying Customer Needs Over the Phone
- Leasing Booster: Keeping Good Connectivity Throughout a Virtual Tour
- Leasing Booster: Keeping the Leasing Office Tidy
- Leasing Booster: Maintaining a Professional Appearance
- Leasing Booster: Mastering Curb Appeal
- Leasing Booster: Mastering First Impressions
- Leasing Booster: Overcoming Objections
- Leasing Booster: Phone Closing Essentials
- Leasing Booster: Preparing to Show: Apartment Staging Basics
- Leasing Booster: Preparing to Show: Apartment Staging Basics for a Self-Guided Tour
- Leasing Booster: Responding to Internet Inquiries
- Leasing Booster: Selling Features Over the Phone
- Leasing Booster: Showing Apartment Homes and Community Features
- Leasing Booster: The Elements of a Great Phone Greeting
- Leasing Booster: Things to Do Before Quoting Price
- Leasing Booster: What Are Your Signs Saying