Breadcrumb Home/ Booster: De-Escalating Conflict Booster: De-Escalating Conflict Duration 0 Hours 5 Minutes Package Essentials NAA CEC Credits Available No Records Score No Content Provider Grace Hill Subject Leadership Supervisor/Employee All Anyone can learn de-escalation skills, but they take some practice to master. In this booster, you'll learn some ways to respond to confrontation in a constructive and positive manner. Course VersionsBooster: De-Escalating ConflictLanguagesEnglish