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Fair Housing Booster: Resident Concerns: Hostile Environment Harassment

Duration
0 Hours
5 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Subject
Fair Housing,
Boosters
Supervisor/Employee
Employee

HUD expects housing providers to stop harassment happening at their communities, including harassment happening between residents! In this booster, you’ll learn how to recognize problematic third party behavior and what to do to keep it from causing a hostile environment.

Course Versions

Languages

  • English

In the Know: HUD’s Best Practices for Using Criminal Records in Housing

Duration
0 Hours
5 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Supervisor/Employee
All

While most onsite personnel don’t control the applicant screening procedures for their communities, some do, and more importantly, many regional and national housing operators need to remain up-to-date on these clarifications. You’ll review five HUD-recommended best practices for using criminal records in a way that complies with the Fair Housing Act.

Course Versions

Languages

  • English

Fair Housing Booster: Marijuana and Smoke-Free Policies

Conflicting laws regarding marijuana use cause a lot of confusion for those in the multifamily housing industry. Is marijuana legal…or not? Can your community have policies prohibiting marijuana use? In this booster, you’ll learn the answers to these...

Fair Housing Booster: Occupancy Standards and Familial Status

Occupancy standards can become a fair housing issue if they target families with children. HUD’s guidance says that “two persons per bedroom” works as a general rule, but there are exceptions. In this booster, you’ll learn how to ensure that your...

Emergency Procedures

The Emergency Procedures Manual provides what you need to navigate unexpected situations. This policy manual outlines how to mitigate risk with preparation and proper response. You can be confident...

Leasing & Marketing Manual

The Leasing & Marketing Manual covers the entire sales and marketing process. This policy manual shows your team how to advertise, lease, and renew your community. Your team will have the guidance to...

Maintenance

The Maintenance Manual guides your team on maintaining buildings and property. This policy manual defines how to service your property with an emphasis on long-term preservation. Your team will have a...