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Interviewing Series

An interview is your first chance to get to know a person who might become your next top contributor. But how do you sort out the best from the rest? In addition to learning more about the benefits of good interview skills, this course will boost...

Onboarding Series

New team member onboarding is often thought of as a first-day-of-work event involving HR paperwork, a tour and meeting the team. But onboarding is much more than that and can be a crucial part of ensuring a new team member’s success and retention...

Recruiting Series

Recruiting is the first step in building a winning team. Strong recruiting strategies lay the foundation for a sustainable competitive advantage. This recruiting series will take you through the process, helping you strengthen your image as an...

Select a Candidate, Make an Offer Series

When the dust settles from interviews, you may have one stand-out candidate, or you may have many. To make a final decision, you’ll want to compare candidates against your list of necessary skills, look for a culture match, and do background and...

Team Retention Strategies Series

When you have the kind of workplace that team members don’t want to leave, the benefits go far beyond retention, though simply stopping the revolving door is a worthy goal all by itself. Creating that kind of workplace often requires a leader to...

Sales Performance Improvement and Coaching 1: Introduction

Duration
0 Hours
40 Minutes
Package
Sales Performance Improvement and Coaching Series
NAA CEC Credits Available
no
Language Support Tool
Not Available
Records Score
No
Content Provider
D2Demand
Subject
Leasing and Marketing
Supervisor/Employee
Employee
This introduction to the program discusses the fundamentals of a sales approach that is authentic, effective, and prospect-centered and introduces each of the 4 distinct segments of the program: discovery, inquiry, advocacy, and implementation.

Course Versions

Languages

  • English

Sales Performance Improvement and Coaching 2: Discovery

Duration
0 Hours
30 Minutes
Package
Sales Performance Improvement and Coaching Series
NAA CEC Credits Available
no
Language Support Tool
Not Available
Records Score
No
Content Provider
D2Demand
Subject
Leasing and Marketing
Supervisor/Employee
Employee
This course will prepare you for the first contact with a prospective resident, help you align yourself to their position in their decision cycle, and show you how to apply the key elements of the Discovery segment to your sales approach.

Course Versions

Languages

  • English

Sales Performance Improvement and Coaching 3: Inquiry

Duration
0 Hours
40 Minutes
Package
Sales Performance Improvement and Coaching Series
NAA CEC Credits Available
no
Language Support Tool
Not Available
Records Score
No
Content Provider
D2Demand
Subject
Leasing and Marketing
Supervisor/Employee
Employee
This course introduces the essential elements of the Inquiry segment, including asking questions and building trust, identifying shopping styles and tailoring your sales approach, using resonating questions, and identifying key decision drivers.

Course Versions

Languages

  • English

Sales Performance Improvement and Coaching 4: Advocacy

Duration
0 Hours
25 Minutes
Package
Sales Performance Improvement and Coaching Series
NAA CEC Credits Available
no
Language Support Tool
Not Available
Records Score
No
Content Provider
D2Demand
Subject
Leasing and Marketing
Supervisor/Employee
Employee
This course covers key elements of the Advocacy segment, including the importance of understanding buyer psychology and mirroring a prospect's shopping style, techniques to help you manage conversations around price, and how to conduct an effective tour.

Course Versions

Languages

  • English

Sales Performance Improvement and Coaching 5: Implementation

Duration
0 Hours
25 Minutes
Package
Sales Performance Improvement and Coaching Series
NAA CEC Credits Available
no
Language Support Tool
Not Available
Records Score
No
Content Provider
D2Demand
Subject
Leasing and Marketing
Supervisor/Employee
Employee
This course covers key elements of the Implementation segment, including when and how to ask for the lease, common reasons for decision reluctance and how to handle common scenarios, and how to effectively advance the conversation with prospective residents.

Course Versions

Languages

  • English