Leasing and Marketing
Expand and enhance sales and marketing skills to build your team into leasing superstars. Our training provides essential skills and knowledge to help property managers reach occupancy and budget goals. Train your teams to develop leasing and marketing strategies that positively impact your business.
Courses
- Advanced Closing Techniques
- Advanced Telephone Techniques
- Creative Marketing Promotions
- Curb Appeal
- Customer Relationship Management
- Express: Leasing - Tour Safely, Fairly and in Compliance With Laws
- Follow-Up Techniques
- Following Up After Virtual and Self-Guided Tours
- GH Webinar: Change Your Online Story
- GH Webinar: Elevating Your Sales Language to Make the Conversion
- GH Webinar: Increasing Your Leasing: Tactics for a New Era
- GH Webinar: Reputation Management - Micro-Moments are Everywhere
- GH Webinar: Self-Guided Tours that Truly Stand Out
- GH Webinar: The Power of Consistency in Sales Processes
- Hoarding
- In the Know: Consumer Reviews & Testimonials
- In the Know: Virtual Tours (Infographic)
- Introduction to Social Media
- Leasing 101 Series
- Leasing 201 Series
- Leasing 202 Series
- Maintenance For Office Staff
- Marketing for Affordable Communities
- Marketing Principles for Multifamily Housing
- NAA Mini-Webinar: Self-Service Tours: Creating a High-Touch Experience in a No-Contact World
- NAA Mini-Webinar: Virtual Leasing: Providing Excellent Service
- Quick Start: Curb Appeal
- Quick Start: Onsite Sales
- Quick Start: Resident Retention
- Quick Start: Telephone Techniques
- Reputation Management 1: Introduction to Reputation Management
- Reputation Management 2: The Impact of Online Reviews
- Reputation Management 3: Reputation and Customer Service
- Reputation Management 4: Using Data to Elevate the Resident Experience
- Reputation Management 5: Monitoring Reviews
- Reputation Management 6: Responding to Reviews
- Reputation Management 7: Review Generation
- Resident Retention
- Sales Performance Improvement and Coaching 1: Introduction
- Sales Performance Improvement and Coaching 2: Discovery
- Sales Performance Improvement and Coaching 3: Inquiry
- Sales Performance Improvement and Coaching 4: Advocacy
- Sales Performance Improvement and Coaching 5: Implementation
- Sales Performance Improvement and Coaching 6: Capstone Mystery Tour
- Self-Guided Tours Series
- Sight-Unseen Leasing Series
- The Leasing Team's Role in Reputation Management
- Traffic Generation
- Virtual Leasing: Conducting a Virtual Tour
- Virtual Leasing: Confidence in Virtual Leasing
- Virtual Leasing: Introduction to Virtual Leasing
- Virtual Leasing: Technology Tools for Virtual Leasing
- Virtual Resident Engagement
- Virtual Tours