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Basic Plumbing

Duration
2 Hours
0 Minutes
Package
Basic Maintenance Series
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Maintenance
Supervisor/Employee
Employee
In this course, you will become familiar with plumbing fundamentals, including the common terminology, the tools of the trade, important safety concerns, and some practical applications for your property.

Course Versions

Languages

  • English

Assistance Animals in Multifamily Housing

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing
Learning Plan
Fair Housing Compliance
Supervisor/Employee
Employee

Issues surrounding assistance animals are some of the more complicated ones to navigate in the property management industry. In this course you will learn how federal laws regarding service and assistance animals apply to multifamily properties, strategies for handling accommodation requests related to assistance animals, and what to do when you suspect a medical verification for an assistance animal is not legitimate.

Course Versions

Languages

  • English
  • Spanish

Bribery Awareness

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Human Resources
Learning Plan
Workplace Ethics & Compliance - Employee
Workplace Ethics & Compliance - Supervisor
Supervisor/Employee
All

Bribery can be a problem in any industry, even multifamily housing. In this course, you'll learn how to recognize, respond to, and report bribery in the workplace.

Course Versions

Languages

  • English

Designing an Equitable Workplace Dress Code

Duration
0 Hours
10 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Human Resources
Supervisor/Employee
Supervisor

In this course, learn how to avoid common dress code mistakes and design a fair, equitable, and accommodating dress code.

Course Versions

Languages

  • English

Fair Housing and Limited English Proficiency

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing
Learning Plan
Fair Housing Compliance
Supervisor/Employee
Employee

This course provides an overview of guidance issued by the Department of Housing and Urban Development (HUD) to help multifamily housing providers understand how the Fair Housing Act (FHA) applies to people who are limited English proficient, or LEP.

Course Versions

Languages

  • English

Fair Housing and Local Nuisance Ordinances

Duration
0 Hours
30 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing
Learning Plan
Fair Housing Compliance
Supervisor/Employee
Employee

This course is about guidance issued by the department of Housing and Urban Development to help housing providers understand how the Fair Housing Act applies to Local Nuisance ordinances. These ordinances may lead to housing discrimination against survivors of domestic violence and other persons in need of emergency services. It's important to be educated on the rules and how they apply to fair housing.

Course Versions

Languages

  • English

Fair Housing and Social Media

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing
Learning Plan
Fair Housing Compliance
Supervisor/Employee
Employee

This course provides practical strategies for complying with fair housing law as you manage your community's social media.

Course Versions

Languages

  • English

Fair Housing and the Violence Against Women Act

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Fair Housing
Learning Plan
Fair Housing Compliance
Supervisor/Employee
Employee

This course will explore how the Violence Against Women Act protects survivors of domestic violence, dating violence, sexual assault, and stalking from housing discrimination.

Course Versions

Languages

  • English

Reducing Risk Through Policies and Procedures

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Human Resources
Learning Plan
HR & Supervisory Management
Supervisor/Employee
Supervisor

In this course, you will learn best practices for reviewing, maintaining, and implementing company policies and procedures.

Course Versions

Languages

  • English

Retaliation in the Workplace

Duration
0 Hours
20 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Available
Records Score
Yes
Content Provider
Grace Hill
Subject
Compliance & Social Responsibility
Learning Plan
Workplace Ethics & Compliance - Employee
Supervisor/Employee
Employee

This course provides an overview of retaliation in the workplace, including how to recognize and deal with retaliation should you find yourself the target of retaliatory behavior.

Course Versions

Languages

  • English
  • Spanish