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Spark: Best Practice - What if I'm on the Phone With a Customer and Someone Walks In?

5 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Subject
Sparks: Fast, Focused Training
Learning Plan
Customer Experience
Supervisor/Employee
Employee

The Best Practice Sparks offer quick, practical tips to navigate common situations, improve communication, and handle challenging scenarios effectively, ensuring a professional and efficient approach across various customer service interactions

Course Versions

Languages

  • English

Spark: Best Practice - What If I Enter an Apartment to Complete a Work Order and Discover That a Resident Is Home?

5 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Subject
Sparks: Fast, Focused Training
Supervisor/Employee
Employee

The Best Practice Sparks offer quick, practical tips to navigate common situations, improve communication, and handle challenging scenarios effectively, ensuring a professional and efficient approach across various customer service interactions

Course Versions

Languages

  • English

Spark: Best Practice - What Kind of People Live Here?

5 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Subject
Sparks: Fast, Focused Training
Learning Plan
Sales & Leasing
Supervisor/Employee
Employee

The Best Practice Sparks offer quick, practical tips to navigate common situations, improve communication, and handle challenging scenarios effectively, ensuring a professional and efficient approach across various customer service interactions

Course Versions

Languages

  • English

Spark: Best Practice - What Kind of People Live Here?

The Best Practice Sparks offer quick, practical tips to navigate common situations, improve communication, and handle challenging scenarios effectively, ensuring a professional and efficient approach across various customer service interactions

Spark: Best Practice - What Do I Say to the Media If They Show Up at the Community?

5 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Subject
Sparks: Fast, Focused Training
Learning Plan
Property Management Operations
Supervisor/Employee
Employee

The Best Practice Sparks offer quick, practical tips to navigate common situations, improve communication, and handle challenging scenarios effectively, ensuring a professional and efficient approach across various customer service interactions

Course Versions

Languages

  • English

Spark: Onsite Sales - Asking for the Deposit

5 Minutes
Package
Essentials
Language Support Tool
Not Available
Records Score
No
Content Provider
Grace Hill
Subject
Sparks: Fast, Focused Training
Learning Plan
Sales & Leasing
Supervisor/Employee
Employee

The Onsite Sales Sparks are designed to help you sharpen your skills with practical tips to improve your interactions, build rapport, and drive leasing success.

Course Versions

Languages

  • English