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In the Know: Virtual Tours (Infographic)

No more guided tours? No worries. If your community has suspended regular touring activities during the COVID-19 epidemic, there are alternatives for demonstrating your apartment homes and community. Explore options including live streaming tours...

Following Up After Virtual and Self-Guided Tours

20 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Edge2Learn
Subject
Leasing and Marketing
Supervisor/Employee
All

From virtual to self-guided tours, communities find that, in general, customers like this new way of leasing an apartment. But how do you make up for the loss of face-to-face time with a customer? Following up with customers after a virtual or self-guided tour can bridge the gap if you know what to include in your follow-up efforts, when and how to follow up, and if you have strategies and protocols in place to get your follow-ups done.

Course Versions

Languages

  • English

Following Up After Virtual and Self-Guided Tours

From virtual to self-guided tours, communities find that, in general, customers like this new way of leasing an apartment. But how do you make up for the loss of face-to-face time with a customer? Following up with customers after a virtual or self...

" Following Up After Virtual and Self-Guided Tours"

Self-Guided Tours

Self-Guided Tours Series

25 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Edge2Learn
Subject
Leasing and Marketing
Supervisor/Employee
All

Whether your community already offers self-guided tours or is just exploring the possibility, in this course you’ll discover the basic variations in program types, learn about the potential impacts and value added by self-guided tours, discover how the leasing process may vary from traditional tours, and consider implementation, marketing and management for your self-guided tour program.

Course Versions

Languages

  • English

Self-Guided Tours Series

Whether your community already offers self-guided tours or is just exploring the possibility, in this course you’ll discover the basic variations in program types, learn about the potential impacts and value added by self-guided tours, discover how...

Sight-Unseen Leasing

Sight-Unseen Leasing Series

10 Minutes
Package
Essentials
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Edge2Learn
Subject
Leasing and Marketing
Learning Plan
Foundations of Leasing
Supervisor/Employee
All

When apartment hunters can’t come to you, how do you modify your leasing process? From initial contact to hearing them say, “yes,” we’ll look at how to handle initial inquiries, modify your tour experience, conduct effective follow-up and more, all while reinforcing best-practice leasing techniques. Yes, you can fill vacancies with loyal residents, even sight unseen!

Course Versions

Languages

  • English

Sight-Unseen Leasing Series

When apartment hunters can’t come to you, how do you modify your leasing process? From initial contact to hearing them say, “yes,” we’ll look at how to handle initial inquiries, modify your tour experience, conduct effective follow-up and more, all...