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Interplay Learning - Basics of Electrical Retrofitting

In this course you will learn about identifying outdated and unsafe electrical setups recognize the hazards associated with them and how to assess and mitigate those hazards while prioritizing safety. You will also be reminded to assume that older...

Interplay Learning - Cold Stress Recognition and Prevention

Cold stress is when the body can no longer maintain a normal temperature due to cold temperature exposure. Anyone working in cold conditions is at risk for cold stress. This course covers the risk factors cold stress illnesses symptoms treatment and...

Interplay Learning - Towing a Trailer

Without experience towing a trailer can be one of the more daunting tasks for a tradesperson. To account for the added height weight and length of a trailer there are a few best practices that should be followed. This course will outline the main...

Interplay Learning - Controlling Your Speed

In this course we focus on driving speed. We'll learn that speeding is one of the greatest driving risks comparable to drunk and distracted driving. We'll learn that speeding is especially dangerous for commercial drivers piloting large vehicles over...

Interplay Learning - Pre-trip Vehicle Inspection

This Pre-trip Vehicle Inspection course is designed to provide commercial vehicle drivers with the knowledge and skills necessary to perform a thorough inspection of a vehicle before driving. The course covers the importance of a pre-trip inspection...

Interplay Learning - Introduction to Fan Coil Units

Are you new to HVAC and curious about fan coil units? Well this is the course for you. In this course you'll learn the basic operation of fan coil units and the environments they are found in. Then you'll learn about the different mounting...

Interplay Learning - Dealing with Difficult Customers

In this course you will learn how to handle challenging customer interactions effectively. We will discuss the reasons behind customer frustration and discover techniques for de-escalation. These techniques include active listening empathy and...

Interplay Learning - Maintaining a Professional Image

This course is designed to help tradespeople learn how to maintain a professional image in their professional lives. The course covers the fundamental elements of creating and maintaining a professional image including dress code personal grooming...

Interplay Learning - Getting Started with Flushometers

This introductory video course will provide you with prerequisite knowledge that covers types of flushometer valves advantages of flushometer valves and a look at both the external and internal components of flushometers. After watching this course...

Interplay Learning - Working on a Team

Duration
1 Hour
0 Minutes
Package
Interplay Learning
NAA CEC Credits Available
No
Language Support Tool
Not Available
Records Score
No
Content Provider
Interplay Learning
Subject
Maintenance
Supervisor/Employee
Employee

This course is designed to equip technicians in any skilled trades industry with the tools and strategies necessary to effectively collaborate on a team. Throughout this course, learners will explore how to define their roles and responsibilities on a team, as well as how to implement ongoing training and development opportunities to hone their skills. Additionally, they will discover how to improve their communication techniques and adapt to changing circumstances.

Course Versions

Languages

  • English