In this recorded webinar, you'll hear tips and tricks from an industry veteran for running a well-oiled maintenance operation, even without a lead tech on your team. From supply chain management to leveraging technology and smart delegation, you'll walk away with an actionable blueprint to: optimize maintenance workflows, implement powerful tech tools, and maximize your team's productivity.

Multifamily onsite teams are trained in areas like Fair Housing compliance, sexual harassment prevention, safety, and customer service. However, they often face conflicts with aggressive or upset residents without the tools to de-escalate these situations effectively. This recorded webinar provides practical skills for managing difficult interactions with care and empathy, helping reduce stress and improving outcomes for team members interacting with residents daily.