GH Webinar: The Property Manager's Survival Guide - Mastering Maintenance Without a Lead Tech

Multifamily onsite teams are trained in areas like Fair Housing compliance, sexual harassment prevention, safety, and customer service. However, they often face conflicts with aggressive or upset residents without the tools to de-escalate these situations effectively. This recorded webinar provides practical skills for managing difficult interactions with care and empathy, helping reduce stress and improving outcomes for team members interacting with residents daily.