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Do your days always go exactly as planned? Do anyones’? When life throws you a curveball can you easily shift and adjust, or do you get mired in emotions and “should-have-beens?” Learn to adapt in a more successful and healthy way by using this four...

When was the last time you felt grass tickle your toes? Or actually focused on the sound of birds singing? Immersing yourself in nature can help ease many of the side effects of adulting, such as stress and fatigue. Learn more about the benefits and...

Body language is something all humans use—consciously or not. With some thought, intention and practice, you can improve the body language you use when interacting in your community to send clear signals that you are interested, engaged and confident...

Even though most customers pose no risk to personal safety, it’s reasonable to be observant and cautious when giving tours. In this course, you’ll explore how to stay safe, what to say if you feel unsafe and need to end a tour, and how to document...

Patience may sound like an old-fashioned value, but it’s actually vital in the workplace. Patience can reduce stress and conflict, build better relationships and help people to reach their long-term goals. In short, patience is a superpower. Improve...

Being approachable comes easily for some. For others, it takes intentional effort. Learn what’s meant by being “approachable,” how it benefits you and your career, and the skills you need to be your best approachable you.

Diversity, equity and inclusion initiatives may focus on the big picture, but there are a thousand small personal exchanges that make a difference in creating a truly inclusive community. Microaggressions can often be part of these exchanges, though...

Responding to residents facing financial hardship is an important skill for people working in the multifamily industry. It can also help you act in alignment with the White House’s Renters Bill of Rights, a resident-centered initiative intended to...

Isn’t empathy the same as sympathy? (No.) Can you really learn to be more empathetic? (Yes!) This course tackles the whys and hows behind these questions as well as providing opportunities to recognize and see empathy at work in scenarios involving...

If there was a magic pill that could help your concentration, sleep, stress levels and overall physical health, would you take it? Yoga can provide these benefits and many more without a prescription! Learn more about the benefits of yoga and try out...