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Isn’t empathy the same as sympathy? (No.) Can you really learn to be more empathetic? (Yes!) This course tackles the whys and hows behind these questions as well as providing opportunities to recognize and see empathy at work in scenarios involving...

Responding to residents facing financial hardship is an important skill for people working in the multifamily industry. It can also help you act in alignment with the White House’s Renters Bill of Rights, a resident-centered initiative intended to...

Commas, periods and word mix-ups…oh my! Grammar mistakes can tarnish both the impact and professionalism of your business correspondence. Whether you’re contacting a team member, resident or customer, remember these basic grammar rules to polish up...

If there was a magic pill that could help your concentration, sleep, stress levels and overall physical health, would you take it? Yoga can provide these benefits and many more without a prescription! Learn more about the benefits of yoga and try out...

Whether you realize it or not, you are carrying out emotional labor every day in your community and often all day long. It’s no wonder you’re exhausted at the end of the day! Learn what emotional labor is, how it can affect you, the way most people...

Do you need just a few more hours of energy to get you through the day or is your internal battery dying before you even have a chance to recharge it? In this course, we’ll identify sneaky energy zappers and learn how to flip the script to recharge...

Distraction-filled, overstimulating environments have become sort of a norm thanks to the pace of life and work—not to mention the flood of nonstop information from our many devices. Because overstimulation seems normal, you might think that you...