Breadcrumb Home/ Customer Service 1: Be Proactive Customer Service 1: Be Proactive Duration 0 Hours 30 Minutes Package Essentials NAA CEC Credits Available No Language Support Tool Not Available Records Score Yes Content Provider Grace Hill Subject Customer Service Learning Plan Foundations of Customer Service Supervisor/Employee Employee 90% of people stop doing business with a company after just one negative customer service experience. Are you prepared to offer top-quality customer service at all times? Course VersionsCustomer Service 1: Be ProactiveCustomer Service 1: Be Proactive - SpanishLanguagesEnglishSpanish