Breadcrumb Home/ Customer Service 1: Be Proactive Customer Service 1: Be Proactive Duration 0 Hours 30 Minutes Package Essentials NAA CEC Credits Available No Records Score Yes Content Provider Grace Hill Subject Customer Service Supervisor/Employee Employee 90% of people stop doing business with a company after just one negative customer service experience. Are you prepared to offer top-quality customer service at all times? Course VersionsCustomer Service 1: Be ProactiveCustomer Service 1: Be Proactive - SpanishLanguagesEnglishSpanish