Reputation Management Series
Train everyone on your team to help manage your online reputation. This elective training series includes engaging activities that help learners think through and formulate their reputation management strategy. Additionally, courses are designed specifically for leasing and reputation management.
Courses
- Reputation Management 1: Introduction to Reputation Management
- Reputation Management 2: The Impact of Online Reviews
- Reputation Management 3: Reputation and Customer Service
- Reputation Management 4: Using Data to Elevate the Resident Experience
- Reputation Management 5: Monitoring Reviews
- Reputation Management 6: Responding to Reviews
- Reputation Management 7: Review Generation
- The Leasing Team's Role in Reputation Management
- The Maintenance Team's Role in Reputation Management