Quick Start: Telephone Techniques

Duration
0 Hours
15 Minutes
Package
Essentials
NAA CEC Credits Available
No
Records Score
Yes
Content Provider
Grace Hill
Subject
Leasing and Marketing
Supervisor/Employee
Employee

It's a fact of multifamily life that you'll spend a lot of your day communicating by phone. In this course, you'll learn how to: - Properly and professionally answer telephone calls. - Build rapport and identify the caller's needs. - Effectively handle customer objections. - How to successfully close via phone.

Course Versions

Languages

  • English
  • Spanish