Commercial Operations

Commercial Operations

The Commercial Manual provides proven policies and procedures that help commercial real estate organizations improve overall portfolio performance. Streamline your processes and mitigate risk with documented best practices in all aspects of your operation.

  • Abatements
  • Access Control System Management
  • Accounts Receivable
  • Acquisitions
  • After-Hours Maintenance Calls
  • Annual Operating Budget
  • Asbestos
  • Bid Process
  • CAM Reconciliations
  • Check Requests
  • Chemical Labeling and Storage
  • Client Reporting
  • Contract Approval
  • Control of Hazardous Energy (Lockout/Tagout)
  • Delinquencies
  • Document Retention
  • Engineering Uniforms
  • Equipment Inventory
  • Evictions
  • Fire Extinguisher Safety
  • Fire Protection Systems
  • Fire Safety
  • Fire Watch – Fire Protection System Offline
  • General Safety Practices
  • Hazard Communication Program
  • Incident Reporting
  • Key Control
  • Ladder Safety
  • Landscape Irrigation
  • Lead-Based Paint
  • Lease Administration
  • Malfunctioning Access Gates
  • Move-Out Process
  • Music Licensing
  • Office Preparation
  • Patrol Services
  • Payment of Invoices
  • Personal Protective Equipment
  • Petty Cash
  • Preventative Maintenance
  • Property Inspections
  • Property Insurance Requirements
  • Property Relations
  • Purchase Card
  • Purchase Orders
  • Releasing Property Information/Disclosure of Ownership
  • Rent Escalations
  • Returned Payments
  • Safety Data Sheets (SDSs)
  • Signage
  • Snow and Ice Removal
  • Social Media
  • Telephone Etiquette
  • Tenant Insurance Requirements
  • Tenant Manual
  • Tenant Possession Process
  • Tenant Relations
  • Tenant Surveys
  • Tool Safety
  • Tools and Equipment
  • Use of Tobacco Products
  • Vendor Requirements
  • Work Order Completion
  • Write-Offs