Breadcrumb Home/ Emotional Intelligence 1: Understanding Emotions Emotional Intelligence 1: Understanding Emotions Duration 0 Hours 15 Minutes Package Leadership Development NAA CEC Credits Available No Records Score Yes Content Provider Grace Hill Subject Leadership Supervisor/Employee Employee The first step in emotional intelligence is understanding what emotions are, how they are experienced, and what triggers them. Course VersionsEmotional Intelligence 1: Understanding EmotionsLanguagesEnglish