De-Escalation Strategies

Duration
0 Hours
10 Minutes
Package
Essentials
NAA CEC Credits Available
No
Records Score
No
Content Provider
Grace Hill
Subject
Leadership
Supervisor/Employee
All
Recognizing when conflicts are escalating and responding appropriately to diffuse tension and solve problems constructively are essential professional skills for all workers. In this course, you'll learn some strategies for responding to conflicts with mindfulness and compassion.

Course Versions

Languages

  • English