Conflict Resolution

Duration
2 Hours
0 Minutes
Package
Essentials
NAA CEC Credits Available
Yes
NAA CEC Credits
2
Records Score
Yes
Content Provider
Grace Hill
Subject
Leadership
Supervisor/Employee
Employee

Learn 4 ways to respond to any conflict, and when to use each approach; improved listening skills; negotiation techniques; how to make yourself clear; and how to work with a co-worker to solve a disagreement together.

Course Versions

Languages

  • English