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Supervisor/Employee Supervisor/Employee All Employee Supervisor

NAA Eligible NAA Eligible Yes No

Language Support Language Support Available Not Available

Content Provider Content Provider D2Demand EliseAI PetScreening Snappt Realync Edge2Learn Leap Grace Hill Interplay Learning SkillCat

SkillCat Learning Plan Skillcat Learning Plan Appliances Certification: EPA 608 Type 1 Certification: EPA 608 Type 2 Certification: EPA 608 Type 3 Certification: EPA 608 Universal Construction Credential: NATE Ready-to-Work Certificate Electrical Basics Electrical Intermediate HVAC Commercial HVAC Fundamentals HVAC Residential Mechanical Basics Multifamily Maintenance Tech - Safety First Plumbing Basics Multifamily Maintenance Tech - Level 1 Multifamily Maintenance Tech - Level 2 Multifamily Maintenance Tech - Level 3 Multifamily Maintenance Tech - Level 4 CRE Maintenance Tech - Safety First CRE Maintenance Tech - Level 1 CRE Maintenance Tech - Level 2 CRE Maintenance Tech - Level 3 CRE Maintenance Tech - Level 4 CRE Maintenance Tech - Level 5

Learning Plan Learning Plan Advanced Customer Service Advanced Fair Housing Advanced Leasing Strategies Assistance Animals in Multifamily Housing: Practical Scenarios Beyond the Foundation: Customer Service Beyond the Foundation: Customer Service (Electives) Beyond the Foundations: Fair Housing Beyond the Foundations: Leasing Strategies Beyond the Foundations: Mastering the Sales Momentum Business Writing & Communication Essentials Community Presentation & Curb Appeal Conflict Management - Employee Conflict Management - Supervisor Customer Experience Customer Relationship Management Diversity, Equity, and Inclusion - Employee Diversity, Equity, and Inclusion - Supervisor Electrical Maintenance and Repair Fair Housing Boosters Fair Housing Compliance for Maintenance Foundations of Customer Service Foundations of Fair Housing Foundations of Leasing G/E Dishwasher Maintenance and Repair G/E Dryer Maintenance and Repair G/E Stack Washer/Dryer Maintenance and Repair G/E Washer Maintenance and Repair General Safety General Safety (Electives) HR & Supervisory Management HVAC Maintenance and Repair Information & Data Security - All Employees (Elective) Information & Data Security - Supervisor (Elective) Interpersonal Skills Leadership Development (Elective) Leadership Essentials Leasing Boosters Maintenance Customer Service Skills Maintenance Foundational Awareness Maintenance Physical Safety & Equipment Use Maintenance Property Operations Make Ready Skills Mental Health and Wellness Multifamily Marketing Fundamentals Personal Effectiveness Personal Growth & Resilience Plumbing Maintenance and Repair Pool Maintenance and Repair Property Management Operations & Community Awareness Reputation Management (Elective) Reputation Management - Maintenance (Elective) Resident Retention - Resident Experience in Action Risk Management Risk Management (Elective) Risk Management for Supervisors (Electives) Safety Series (Elective) Stress Management: Practical Skills Tax Credit (Elective) Tool & Equipment Safety Tool & Equipment Safety (Electives) Whirlpool Dishwasher Maintenance and Repair Workplace Ethics & Compliance - Employee Workplace Ethics & Compliance - Supervisor

TDHCA Approved TDHCA Approved Yes No

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Package Package Essentials Electives